The Future of Online Dispute Resolution: Transformation & Preservation

On June 5, 2015, CPR President & CEO Noah Hanft delivered the keynote address at “ODR 2015,” held at Pace University Law School — an event that brought together the world’s leading online dispute resolution (ODR) practitioners, policymakers, entrepreneurs, members of the judiciary and academics.

Over the past few years, use of online dispute resolution has grown and matured in ways that are astonishing, both in the range of uses and the speed with which it has been embraced. Mediation and arbitration are rapidly moving online. Consumers, businesses and lawyers increasingly expect to be able to resolve any issues that arise 24 hours a day and 7 days a week, right from their laptops and tablets. Transactions also now routinely cross the globe, and disputants are unwilling to sort out complex issues of jurisdiction every time a problem crops up.

Enter ODR, which is the application of information and communications technology to the practice of dispute resolution. Demand is growing steadily. Continue reading

On Norton Rose Fulbright Litigation Survey: In Litigation v. Arbitration Debate, Best Answer is “It Depends”

In mid-May, law firm Norton Rose Fulbright released its 11th annual Litigation Trends Survey—the broadest the firm had ever undertaken, compiling results from more than 800 corporate counsel (primarily general counsel) representing companies across 26 countries on dispute-related issues and challenges. According to the firm survey summary, “While each country or region surveyed is unique, one common theme comes through loud and clear—corporate counsel around the world see the growing litigiousness of the  business environment as an important trend that bears watching.”

Survey results reflected significant corporate spend on litigation, with 34% of US respondents reporting litigation budgets of 1 million to 5 million, as compared to only 26% two years ago. There was also a slight increase in the companies reporting litigation budgets of $10 million or more.

One point of particular interest was the broad utilization of international arbitration, particularly for larger companies (more than $1 billion in revenue). Across all regions and industries, more than two-thirds of companies with $5 to $10 billion in revenue preferred arbitration, and were also much more likely to have been involved in an arbitration in the past 12 months (38%). Specifically, given the choice, for disputes that were international in nature, nearly half of total respondents said they preferred arbitration over litigation, with about a quarter choosing litigation and the remaining quarter answering, “It depends.” Continue reading